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Livedesk Go
The dynamic button allows you to have live webchats whenever you want
With Livedesk go, you as small-scale user have the ideal tool to assist directly and personal with Live webchat. You reduce fast and simple the number of dropouts at your order page and will increase by doing so your online conversion. Furthermore you can transfer visitors during a chat conversation to the right page.

Learn more about Livedesk Pro Specification, the Livedesk Consult Specification or view Complete product overview.

Click on the tab system requirements for additional information about the required minimum hard and software.

Channels
Live Chat
   
Technology
No software, No downloads, 100% webbased
Easy and flexible implementation
   
Features
Multilingual login (NL, EN, FR, DE)
Push page
View background information of visitors
Visitor and agent surveys
Use marco's of questions and anwsers
Transfer chats and calls
Logs of missed calls
Label chat transcripts
Search chat transcripts
Block visitors that abuse the chat function
   
Other
Fair use policy

5% discount on contracts for a year!
Processor: Pentium 4, 1Ghz
Memory: 256Mb
Browser: Internet Explorer 6 or higher, Firefox 1.5 of 2.0
Internet connection: ADSL
Other: Flash player 8 or higher
  The bandwidth of the connection is related to the number of agents simultaneously logged in. The more agents use the Web application through a single Internet connection, the greater bandwidth is required for proper operation. When using video or voice module, it must be taken into account that this requires extra Internet bandwidth.
Hostway B.V.
Alex Jonge Vos
Uses Livedesk Go since april 2008
8
1-10-2008		 We are very positive about Livedesk. The implementation was very easy, within 10 minutes we went live with the chat!
Live Webchat is an easy and simple way to get in contact with our website visitors. The website visitors who use live Webchat are very pleased with this service.

82% of the visitors appreciated the webchat last month with an 8 (on a scale of 1-10).
The positive aspects are, it is very accessible for everyone, very easy to work with and we are not bound to chat all day because of the dynamic button. One downside is that we must keep an eye for when a chat comes in. This problem is solved with the sound of a bell that will ring for each incoming chat. We would certainly offer our best relationships live Webchat from Livedesk, when chatting is relevant. For example, for giving personal advice or placing orders online.

 



Ideal to contact clients and offer personal help or to give advice about a product.

5% discount on contracts for a year!